FAQ's

Common answers to your questions

How can I request access to the Synergy Web Configurator service?

You must contact IronCAD to request access to the Service. An easy way to do this is to use the Notification:

  • Login to the Synergy Site.
  • Go to top Menu and select Notifications → Send one Now.
  • Send a Notification page shows up.
  • Select Request under Notification Type, then click the Help button to see the explanations for Notification Types.
  • Enter a subject, such as “Request access to Synergy Configurator”.
  • Enter detailed message for the request.
  • Choose the delivery method(s). Email is a good choice to ensure the notification is seen quickly.
  • Click the Send button to submit the request.
  • Check back often to see whether you get access to the Services.